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Transforming customer experience through digital change

3 Sep

By taking a people, process and systems approach, one water utility’s customer experience transformation project has streamlined services and … Read more

Reimagining water futures together: why pausing to reflect matters

27 Aug

In the rush of delivering infrastructure, managing crises, and meeting regulatory targets, the water sector rarely pauses to reflect.

Thriving in Extremes: Reflections from the 2025 North Queensland Conference

21 Aug

Picture this: Cairns, Far North Queensland, Australia, December 2023. Tropical Cyclone Jasper barrels through with winds up to 140 km/h and … Read more

New safety upgrade at Kinchant Dam sets benchmark for dam access

7 Aug

An innovative access upgrade at Kinchant Dam in Central Queensland is improving operational safety and efficiency, thanks to the installation … Read more

Water security and resilience for the Tropical North

19 Jun

Water security and resilience for the Tropical North

James Cook University (JCU) Cairns was recently the meeting place for a vibrant hub for cross-sector dialogue and collective ambition on water. … Read more

Lessons from the frontline of Townsville flood recovery

24 Apr

Townsville floods

In early February 2025, Townsville and surrounding regions in North Queensland experienced severe flooding due to a persistent tropical … Read more

Latest Industry News-Tag-Asset Management

Asset Management

Latest Industry News-Tag-Indigenous Engagement

Indigenous Engagement

Latest Industry News-Tag-Climate Change

Climate Change

Latest Industry News-Tag-Safety

Latest Industry News-Tag-Watewater Treatment

Wastewater Treatment

Latest Industry News-Tag-Water Treatment

Water Treatment