Sydney utility cogeneration trials reveal the pros and cons 28 Jun Sydney Water is working to better predict the downstream effects of adding food waste to its cogeneration facilities – and plans to share the … Read more
How digital transformation is helping Sydney Water stay ahead of the curve 14 Jun Sydney Water is making moves to streamline operations and improve customer experience, with digital transformation taking a central role.
Utilities need to make great customer experience a priority, say experts 17 May Water utilities must invest in customer care and a personalised approach if they wish to remain competitive in the long term, delegates at the … Read more
Bottled water is booming, but what does its popularity mean for water utilities? 15 May Bottled water has risen through the ranks to become a part of our daily lives, despite the top-shelf standards of Australia’s tap water.
Translating big data model output to inform policy and decision making 2 May By M van der Sterren, M Griffith, S Manning, P Tate and J Dixon. First published in Water e-Journal Vol 2 No 2 2017.
Sydney Water nets major awards for clever customer engagement campaign 1 May A low-budget customer engagement campaign has netted Sydney Water numerous awards, helped propel an international movement, and delivered … Read more