Transforming customer experience through digital change 3 Sep By taking a people, process and systems approach, one water utility’s customer experience transformation project has streamlined services and … Read more
Meet the student turning water waste into concrete alternatives 27 Aug With cement responsible for roughly 10% of global CO₂ emissions, industries across the board are under growing pressure to reduce their carbon … Read more
Catchments and climate resilience: unlocking the governance opportunity 21 Aug Healthy catchments are vital for climate resilience – and effective governance is key. As extreme weather intensifies, integrated catchment … Read more
Award-winning topsoil project redefines treatment waste as a circular asset 14 Aug A bold reuse initiative by Icon Water has transformed clay spoil and water treatment solids into a valuable topsoil product, the project … Read more
Inside Sydney Water’s capital works momentum 7 Aug Sydney Water’s multibillion-dollar infrastructure program isn’t just a construction boom – it’s a response to increasing pressure on multiple … Read more
AI in the water sector: opportunities, challenges and what comes next 7 Aug Artificial intelligence (AI) is already transforming the water sector, enhancing efficiency, reducing failures and optimising operations. But … Read more