--- title: Customer Experience Award (sponsored by WSAA) Finalists description: The winner of the National Customer Experience Award will soon be announced at Ozwater’21. --- [![Indigo by AWA logo](https://www.awa.asn.au/hs-fs/hubfs/AWA-Website/Logos/Indigo_colour.png?height=24&name=Indigo_colour.png)](https://indigo.awa.asn.au/) [![Ozwater logo](https://www.awa.asn.au/hs-fs/hubfs/AWA-Website/Logos/Ozwater.png?height=24&name=Ozwater.png)](https://www.ozwater.org/) [![Careers in Water logo](https://www.awa.asn.au/hs-fs/hubfs/AWA-Website/Logos/Careers%20in%20Water_colour.png?height=24&name=Careers%20in%20Water_colour.png)](https://www.careersinwater.com.au/) [![NWW logo](https://www.awa.asn.au/hs-fs/hubfs/AWA-Website/Logos/NWW.png?height=24&name=NWW.png)](https://www.nationalwaterweek.org/) - [Join ![user icon](https://www.awa.asn.au/hubfs/website-assets-2021/icons/awa-nav-user-icon.svg "user icon")](https://www.awa.asn.au/new-registration) - [Member Hub ![user icon](https://www.awa.asn.au/hubfs/website-assets-2021/icons/awa-nav-locked-icon.svg "user icon")](https://memberhub.awa.asn.au) - 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Watch the following videos to learn more about our national finalists and their projects in the running for this award. ## ACT **Becoming Visible: Re-Establishing Our Connection Between Our People and Our Community - Icon Water** ## VICTORIA **Customer Experience Program - Barwon Water** **Customer Journey Mapping Program - Yarra Valley Water** <span data-mce-type="bookmark" style="display: inline-block; width: 0px; overflow: hidden; line-height: 0;" class="mce_SELRES_start"></span> **MID2030 Modernisation Program - Southern Rural Water** ## New South Wales **Water Wizards - Sydney Water** ## WESTERN AUSTRALIA **Website and My Account - Water Corporation** * Join us at [Ozwater’21](https://www.ozwater.org/) to see who takes out the title.* [ Innovation ](https://www.awa.asn.au/resources/latest-news/tag/innovation) [ Ozwater'21 ](https://www.awa.asn.au/resources/latest-news/tag/ozwater21) [ Australian Water Awards ](https://www.awa.asn.au/resources/latest-news/tag/australian-water-awards) [ customer experience ](https://www.awa.asn.au/resources/latest-news/tag/customer-experience) [ Australian Water Association (AWA) ](https://www.awa.asn.au/resources/latest-news/tag/awa) [ Ozwater ](https://www.awa.asn.au/resources/latest-news/tag/ozwater) Share [![email icon](https://www.awa.asn.au/hubfs/website-assets-2021/icons/icon-dark-sandstone-email.svg "email icon") ](mailto:?subject=Customer%20Experience%20Award%20(sponsored%20by%20WSAA)%20Finalists&body=Check%20out%20https://www.awa.asn.au/resources/latest-news/technology/innovation/customer-experience-award-sponsored-by-wsaa-finalists) [![facebook-icon](https://www.awa.asn.au/hubfs/website-assets-2021/icons/icon-dark-sandstone-facebook.svg "facebook icon") ](https://www.facebook.com/sharer/sharer.php?u=https://www.awa.asn.au/resources/latest-news/technology/innovation/customer-experience-award-sponsored-by-wsaa-finalists) [![LinkedIn icon](https://www.awa.asn.au/hubfs/website-assets-2021/icons/icon-dark-sandstone-linkedin.svg "LinkedIn icon") ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.awa.asn.au/resources/latest-news/technology/innovation/customer-experience-award-sponsored-by-wsaa-finalists) [![Twitter icon](https://www.awa.asn.au/hubfs/website-assets-2021/icons/icon-dark-sandstone-twitter.svg "Twitter icon") ](https://twitter.com/home?status=https://www.awa.asn.au/resources/latest-news/technology/innovation/customer-experience-award-sponsored-by-wsaa-finalists) ## RELATED NEWS ### [ Water Professional of the Year Award National Finalists ](https://www.awa.asn.au/resources/latest-news/technology/innovation/water-professional-of-the-year-award-national-finalists) Water Source The winner of the National Water Professional of the Year Award will soon be announced at Ozwater’21. [ Read Full Paper ](https://www.awa.asn.au/resources/latest-news/technology/innovation/water-professional-of-the-year-award-national-finalists) ### [ Young Water Professional of the Year Award National Finalists (sponsored by Xylem) ](https://www.awa.asn.au/resources/latest-news/technology/innovation/young-water-professional-of-the-year-award-national-finalists) Water Source The winner of the National Young Water Professional of the Year Award (sponsored by Xylem) will soon be announced at Ozwater’21. [ Read Full Paper ](https://www.awa.asn.au/resources/latest-news/technology/innovation/young-water-professional-of-the-year-award-national-finalists) ### [ Meet the contenders for the 2019 Young Water Professional of the Year Award ](https://www.awa.asn.au/resources/latest-news/technology/innovation/meet-the-contenders-for-the-2019-young-water-professional-of-the-year-award) Water Source These 2019 Young Water Professional of the Year Award state winners are going head-to-head at the Australian Water Awards, where… [ Read Full Paper ](https://www.awa.asn.au/resources/latest-news/technology/innovation/meet-the-contenders-for-the-2019-young-water-professional-of-the-year-award) Advertising --- ### Subscribe to our newsletters Sign up to get the latest news and insights from us Advertising --- ![white arrow pointing upwards](https://www.awa.asn.au/hubfs/website-assets-2021/icons/awa-white-arrow-up.svg) Top [![Footer-logo-02](https://www.awa.asn.au/hubfs/Footer-logo-02.svg) ](https://www.awa.asn.au/) The **Australian Water Association** acknowledges the Traditional Custodians across Australia, where we live, work and play, for their deep connection to our precious waters and land. 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