Building national water literacy to drive collective action 25 Sep Water literacy is central to building a sustainable water future. As organisations across Australia work to engage communities in valuing and … Read more
Transforming customer experience through digital change 3 Sep By taking a people, process and systems approach, one water utility’s customer experience transformation project has streamlined services and … Read more
Week in water: updates from across the water community 30 Jul This week in water, the world’s top court has handed down a landmark climate ruling that puts major carbon polluters on notice, with Australia … Read more
Week in water: updates form across the water community 24 Apr This week in water, the sector is brimming with activity, as scientific breakthroughs and practical initiatives combine to tackle emerging … Read more
New bill simulator sparks customer engagement on investment decision making 12 Aug Managing the balance between investment and consumer bill prices is a challenge faced by all utilities, particularly those with ageing or … Read more
Pioneer Valley Water shifts towards smarter irrigation 23 Jun Faced with end-of-life control systems and the challenge of overseeing a complex water ordering process with a small team, Pioneer Valley Water … Read more