ACT Tech Event - How AI, Data & Digital Technology Are Transforming Our Industry

Danielle Francis - Manager Customer and Policy, Water Services Association of Australia

Danielle is the Manager, Customer & Policy at Water Services Association of Australia – the peak body for urban water. WSAA’s members supply water services to over 24 million Australian residents & businesses. Danielle was recently named as the Australian Water Professional of the Year, NSW Water Professional of the Year, and received the Advocacy Achievements Award from the United States WateReuse Association.

Craig Harvey |  Senior Solution Engineer, AI Workforce  | Microsoft 

Craig Harvey is a Pre-sales Solution Engineer at Microsoft, specialising in Microsoft 365 Copilot and AI solutions. With a background in software development, technical pre-sales and consulting, Craig helps organisations understand how AI and digital technologies can solve real business challenges and improve the way people work. He is passionate about demonstrating practical AI use cases and helping customers realise the potential of Microsoft copilot and the broader Microsoft AI platform.

Tracey Dowling,  Copilot Cloud Solution Architect  | Microsoft

Tracey Dowling helps organisations turn AI from concept into practical business outcomes. At Microsoft, she works with customers to bridge the gap between technology and real-world application, helping leaders and teams understand how AI can be adopted in meaningful, scalable ways. Passionate about simplifying complex ideas, Tracey specialises in guiding organisations through change and demonstrating how AI can create practical value across the workplace.

Jack Dan,  Chief Strategy Officer  | CDC

 Dr Jack R Dan is Chief Strategy Officer at CDC, leading the company's strategy, growth, sustainability and engagement. He has senior experience spanning government, academia and telecommunications, and was previously the Australian Government’s Senior Adviser for Data, Digital and Technology. Jack holds a number of degrees, including a PhD and Master of Management, both from the Australian National University.

Jack brings deep expertise in sovereign data, digital transformation and resilience, with a strong focus on secure, scalable infrastructure that supports Australia’s economic and national security priorities.