The Water Retail Specialist Network is a network for those working in the areas of water retailing, billing and customer communications. The network aims to support those in the field by strengthening expertise through the sharing of industry knowledge. Focus areas of the network include water retailing, billing, customer communications and customer service.
Key activities include:
Sharing of retail function challenges and implemented solutions
Sharing of upcoming issues in the retail water sector including information sharing engagement with regulators and stakeholders
Sharing of new systems and technologies appropriate to the retail function
Networking activities aimed at increasing communication and sharing of knowledge amongst members
Bringing in expertise from other retail industry sectors to share knowledge of problems and solutions which may be applicable to the water sector
To join this network you must be a member of the Australian Water Association.
If you have any questions about this network, or others, please contact Kiri Goschnick at firstname.lastname@example.org.